Previous Entry | Next Entry

That was unexpected!

  • Apr. 6th, 2009 at 2:00 PM
jic: Daniel Jackson (SG1) firing weapon, caption "skill to do comes of doing" (Default)
So, one of the things that made the Week of Catastrophe so catastrophic was suddenly owing $900 to my credit card processor.

I had called the collector, protested that I had not cancelled the service and didn't want my service to be cancelled, and it was all just a problem with timing anyway. He said he'd check with the company and get back to me later that week. He never did.

So on Friday, I called the actual service providor (credit card processor), and hashed it out with them, making a partial payment on my past due amounts, and arranging to call back today (after my tax refund) to pay off the rest of the past due amount and get back in good standing.

The bad news is, they will not reopen my account, i.e., they no longer want my business.

The good news is, they are not putting me in collection, they don't want any more of my money, and they are giving back the partial payment I had made.

Priscilla promised!
Tags:

Comments

[identity profile] queenpeil.livejournal.com wrote:
Apr. 7th, 2009 01:51 pm (UTC)
WOW!
[identity profile] queenpeil.livejournal.com wrote:
Apr. 9th, 2009 02:32 pm (UTC)
Hope you have all of this documented. It's beginning to sound like a scam. But this does look like good news.

Hugs
jic: Daniel Jackson (SG1) firing weapon, caption "skill to do comes of doing" (Default)
[personal profile] jic wrote:
Apr. 9th, 2009 11:36 pm (UTC)
*eyeroll* not a scam, Mom. The refund is back like Priscilla said, and she was at the customer service number for the actual cc proc that I signed up with, and she knew the collection agency that started the concern.

Sure, they initially wanted the balance of my contract plus an early termination fee as specified in my contract, but then they realized they had no leg to stand on for demanding that if I was willing to meet the terms of my contract. It just would have been probably more trouble than I was worth seeing as how I had not processed a single transaction, like, ever. So they threw me off, no penalty.
[identity profile] queenpeil.livejournal.com wrote:
Apr. 10th, 2009 01:50 pm (UTC)
Good going! I was thinking that maybe the collector was a scammer since he never called back. But all is well....Love ya!